How do I apply for a repeat?

Exams are hard and it is common for students to have to repeat one or more exams, for lots of different reasons

  • The university have minimum standards that have to be reached. If you don’t meet the requirements during end-of-semester examinations-you should be permitted to attend annual repeat examinations.
  • At the end of Semester 2 Academic Registry email students who have failed modules during the year with instructions on how to register.
  • Check out the information by logging in here Login (topdesk.net) and going onto the Student Hub Online- you can search in the directory of information, or else type ‘repeats’ into the search bar.

You can email your module leader for guidance on how the repeat exam will be assessed but you have to make sure to register with academic registry https://www.ul.ie/academic-registry/about/contact-us

Who do I contact about a problem with my lecturer?

  • If your class is having a difficulty with the teaching methods- you can contact your Class rep initially and encourage them to raise the issue with the lecturer or other members of the faculty. If this is unsuccessful you can raise the issue with the Academic Officer studentacademic@ul.ie
  • If it is a personal issue or you need to understand the university’s complaints process, it might help to book in for a chat with the UL Student Life Student Information and Support Coordinators (SISC) -who are independent from the university https://www.ulstudentlife.ie/fresher_zone/support-services/

 

How do I apply for a repeat/I Grade?

Check out the information on the Student Hub Online for more detail-https://ul.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=109f4d24adfb4f969282610b0c2ce189

The University uses the IGrade process to support students who face an immediate crisis. Igrades are awarded in cases where the student has not completed all of the requirements for a module and has submitted certifiable evidence of medical and/or psychological illness or immediate family crisis where the presence of the student is indispensable. Igrades are not assigned in response to a plea made in respect of pressure of work. I-grades can be requested via one of the following UL Health Services: Student Health CentreCounselling or Chaplaincy.
You will need to provide the relevant module codes, and date and time of your exams when requesting an Igrade.

I’ve no exam timetable, why is this?

  • There could be a number of reasons why you may not have an exam timetable. One could be that you are not a registered student. Contact Academic Registry via the Student Hub online to find out what may be wrong – ul.topdesk.net https://www.ul.ie/academic-registry/about/contact-us

Where do I bring complaints about my course?

  • Complaints about your course can be discussed with your Class Rep who can bring them directly to the Lecturer or Course Director or to the Course Board. If you don’t know who your Class Rep is, please email studentreps@ul.ieor john.mcdermott@ul.ie who should be able to advise you of this.
  • If you need to understand more about the University’s complaints processes it might help to book in for a chat with the UL Student Life Student Information and Support Coordinators (SISC) -who are independent from the university https://www.ulstudentlife.ie/fresher_zone/support-services/

What do I do if I’m having trouble with my FYP supervisor?

  • If you drop out you may be liable for a full years’ fees if you decide to do another course in Ireland.  For information on how much the fees will be (as they vary from course to course), contact the Fees Office Student Fees | University of Limerick (ul.ie) on fees.office@ul.ie
  • If you are thinking about discontinuing your studies and exiting your course, we strongly encourage you to reach out to your academic advisor, Course Director or another member of the University support staff to talk through the options before making a decision.
    Exiting your course early means that you will not receive an academic award.
    The Course Existing Process is explained on the Student Hub Online Leaving your course – UL| SSP (topdesk.net)
    All students must complete this process, regardless of the reason for exiting, or you may be liable for fee payments or additional fines.
  • If you have questions abouts SUSI and Fees, in addition to speaking to someone in the university-you can book in for a chat with the UL Student Life Student Information and Support Coordinators (SISC) who are independent from the university https://www.ulstudentlife.ie/fresher_zone/support-services/

 

  • If you need to understand more about the University’s complaints processes it might help to book in for a chat with the UL Student Life Student Information and Support Coordinators (SISC) -who are independent from the university https://www.ulstudentlife.ie/fresher_zone/support-services/

If I drop out how much will I be liable for in fees?

If you drop out now, you will be liable for a full years’ fees for your new course. This applies irrespective of whether you pursue a course in UL or another institution. For information on how much the fees will be (as they vary from course to course), contact the Fees Office on 061-202026.

How do I drop out of my course?

  • If you are thinking about discontinuing your studies and exiting your course, we strongly encourage you to reach out to your academic advisor, Course Director or another member of the University support staff to talk through the options before making a decision.
    Exiting your course early means that you will not receive an academic award.
    The Course Existing Process is explained on the Student Hub Online Leaving your course – UL| SSP (topdesk.net)
    All students must complete this process, regardless of the reason for exiting, or you may be liable for fee payments or additional fines.
  • In addition to speaking to someone in the university-you can book in for a chat with the UL Student Life Student Information and Support Coordinators (SISC) who are independent from the university https://www.ulstudentlife.ie/fresher_zone/support-services/
  • In order to drop out of UL, you must complete an Exit form and submit it to Academic Registry through the Student Hub (ul.topdesk.net). Please find more information here; https://ul.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=5ba1348ad4c341aba050af23515fe3a2and

 

What do I do if my lecturer gives course work that is not on the course outline?

  • The course outline is supposed to be the “contract” between the lecturer and the students. The seriousness of the breach, whether there is a breach at all, depends on the circumstances. Contact your Class Rep with any issues of this nature.

What do I do if my lecturer has not given my class a module outline?

  • It is against the rules for a lecturer not to provide his/her class with a module outline. If your lecturer does give you a module outline, make sure you read it thoroughly! Here is the UL book Book of Modules
  • Contact your lecturer if you feel comfortable to explain that you need a module outline. You can speak to your class rep or student academic officer if you need more support about who to go to in your faculty studentacademic@ul.ie

 

Why do I have to register in Week 1?

You have to register in Week 1 to confirm your module choices for the year, if you have any. If you don’t have module choices, then you must register to ensure that you are able to sit your exams.

Can I change the exam timetable if I have a number of exams in the same day?

  • Yes A provisional exam timetable will be sent out around Week 9. It is your responsibility to read this and request a change if you need one. You can do this by contacting your Class Rep.

 

My timetable is missing modules, what’s wrong with it?

  • There are many explanations as to why your timetable may be missing modules.
  • Mistakes in your timetable may mean that you are not registered for your exams.
  • If you experience a missing module make sure to log a query with Academic Registry through the Student Hub Online Login (topdesk.net)https://ul.topdesk.net You should also send an email to the module leader to make sure you are registered on Sulis and in case you have missed any items in the module.

I sat repeat exams and did badly. What do I do?

  • Exams can be difficult and many students have been in this situation.
  • When results are out, Academic Registry will send you a progression email explaining your options. You can chat through the options with your course leader or student support officer in your faculty.
  • Check out the information on the Student Hub Online Progression: Minimum Standards for Progression – UL| SSP (topdesk.net)In order to progress in your chosen course, you must meet specific academic requirements. Some courses may have different minimum standards or may not award compensating fail grades. It is important to check your course booklet for these details or ask your course leader. The minimum standards of academic performance in each semester, year or part of a course are: a QCA of at least 2.00 AND no deficient grades (E.g. F, N, NG, I).
  • It might help to book in for a chat with the UL Student Life Student Information and Support Coordinators (SISC)-who are independent from the university  https://www.ulstudentlife.ie/fresher_zone/support-services/

Sick / Bereavement during exams?

If you get an Igrade you will have the opportunity to sit the exam during the annual repeats period in August but the exam will not be capped at a C3 grade. Please find more information on how to apply for an Igrade on the Student Hub Online here; https://ul.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=109f4d24adfb4f969282610b0c2ce189

QCA and Discretionary Bands?

  • QCA: Quality Credit Average: This is the weighted average describing the quality of a student’s performance across all modules in a semester (Semester QCA) or all modules taken to date (Cumulative QCA)
  • Check out the Information on the student hub online here; https://ul.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=117ad6cde6054e70b1a837428e33a27d
  • You can find more information on how discretionary bands are decided in the Handbook of Academic Regulations. It is wise to contact your course director to discuss your specific situation with them.

How do I go about viewing my exam scripts?

  • Check out the information on the student hub online- Exams: Viewing Your Scripts – UL| SSP (topdesk.net)
  • Exam scripts can be viewed on designated days following end-of-semester exams. These days are indicated for each semester on the academic calendar.
  • Each UL department has a different process for students who wish to view their exam scripts. You must contact the department responsible for the module that you wish to view, as you may be required to fill a script viewing form or register for a time slot.
  • For example if your paper is a History one, you apply to the History Department even if history is a minor option. If it is a law exam, you apply to the Law Department, even if you take Law as a minor.

How do I check my results?

  • Your results will be available through results.ul.ieon a date prescribed by Academic Registry. You must enter your ID, password, and your date of birth.

Grade Rechecks?

  • Students can apply for a grade recheck up to two weeks after the exam results are released. Remember grades can be lowered by a recheck, so be sure you really believe the grade awarded is incorrect before applying(consider viewing your script or seeking feedback from the module lead). There is a €25 deposit (€50 for teaching practice) payable with the form which is refunded if the grade is changed. More information can be found here; https://ul.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=3900c3dd640a496f8fc6a450cf792a34

grade recheck form

How can I join club clubs and societies? Can I join more than one and how much is it?

If you go to ulwolves.ie you need to sign up to become a member of Wolves (which is free of charge) and then you can request to sign up to any club or society from here. You can sign up to more than one if you like. Each one costs a different amount, the memberships start from €5 and these vary depending on the club or society.

Where are Maguires pitches?

As you come in the East gate UL entrance, UL Sport will be on your right. If you walk up to the right of the athletics track, from here you will come to Maguires pitches and facilities.

Where is the Boathouse?

The boathouse is located on the left along the River Shannon as you walk towards Limerick City from UL.

Where is the GAA Office?

This office is under the “Sports Bar” across from the UL Sport building

Why do we need “In Case of Emergency Details”?

We need these details in case an emergency situation arises and we need to contact your next of kin or the medical services.

Why do I have to declare a medical condition when requesting membership?

We require you to have your doctor complete our UL Wolves Clubs and Societies medical letter (template)for two reasons:

We must have it in writing from your General Practitioner that any medical condition you may have does preclude you from taking part in club/society and thus does not put you or other in danger

We also ask for this information in order to provide you with the best and safest club/society experience and to best equip our clubs and societies to facilitate any medical condition you may have to the best of our abilities.

Am I covered by insurance?

Ul Clubs and Societies has a personal accident insurance policy which covers all members while engaging in club or society activity. In order to be covered you must be signed up and approved as a club/society member on ulwolves.ie and be in compliance with the club/society’s safety statement. For more information regarding our insurance policies please see section 3.8 of our Guide to Committee Administration

How much are membership fees?

Clubs & Society fees vary depending on the activity and affiliations to their governing bodies. Generally speaking most Clubs & Society memberships, as an average tend to be between €5-€10

What is a campaign team and what do I do if I don’t have one?

A campaign team is a group of individuals such as friends, classmates or other peers who will help you campaign to the student body throughout the election process. Your campaign team will help share information on your campaign, help you with your social media presence & ideally will promote and advocate on your behalf as the best candidate for the job.

Can I run if I am an international student?

Yes. Any EU national can become an officer with no restrictions. If you come from further afield you may have to extend/modify your visa. If you have any concerns get in touch and we’ll be happy to help.

Can I run if I am a postgrad?

Yes, all UL students can run in the Student Life elections. Postgraduate students also have the option of running for a position in the Postgraduate Students’ Union.

I don’t personally feel represented by these roles

Our student representation is not limited to the roles of the student officers. The student officer team works closely with other student groups – such as student council, student executive and class reps – within UL Student Life to ensure the wider student community is represented. Interest group representatives on our student council include:

 

  • Equality & Diversity Councillor
  • Disabilities Councillor
  • Home International Councillor
  • Visiting International Councillor
  • Mature Student Councillor
  • LGBTQI Councillor
  • Student Affairs Councillor
  • Sports Councillor
  • Activities Councillor
  • Entertainments Councillor
  • First Year Councillor
  • Student Services Councillor
  • Volunteering Councillor
  • Community Councillor
  • Cooperative Education Councillor
  • Campus Facilities Councillor

 

Our work is mandated by you, the students, so if you don’t feel represented, tell us what you’d like to see instead and make sure you vote during the elections for the candidates you feel will most closely represent your views.

How do I find out who my class rep is?

You can see who your class rep is by checking out our Class Rep Tab of Registered Reps with Student Life.

How many class reps can my class have?

This all depends on our class size, there can be more than one class rep per course. There is one class rep per 25 students up to a max of 4 class reps.

What is the role of a class rep?

Class Life Reps are an essential part of University and UL Student Life. They are our eyes and ears on the ground and work as a point of contact for the class, the lecturers, tutors and of course UL Student Life

How do I contact the student officers?

All information to contact Student Officers can be found here

Who do I contact about a problem with my lecturer?

  • If your class is having a difficulty with the teaching methods- you can contact your Class rep initially and encourage them to raise the issue with the lecturer or other members of the faculty. If this is unsuccessful you can raise the issue with the Academic Officer studentacademic@ul.ie
  • If it is a personal issue or you need to understand the university’s complaints process, it might help to book in for a chat with the UL Student Life Student Information and Support Coordinators (SISC) -who are independent from the university https://www.ulstudentlife.ie/fresher_zone/support-services/

 

What is the UL Student Life Constitution?

This is the document which governs UL Student Life. Staff in UL Student Life are to uphold this document as it acts as a guide to how operations and day to day dealings should be conducted.

What are Hustings?

Is a meeting of all the candidates that will be held (Monday 4th March at 6/7pm) before voting day. The start time depends on how many candidates are declared. Each candidate has a limited amount of time (1.5-3mins) to speak and say why students should vote for them. The meeting is chaired and strictly timed. The audience which is made up of students can pose questions, but the question must be addressed to every candidate. Candidates may pass on answering a question if they wish. The husting rules are stated in Schedule 1 of the constitution.

What is a Manifesto?

Definition: a public declaration of policy and aims, issued before an election by an election candidate. A candidate types out what they want to achieve if they get elected.

What is Involved in Campaigning?

You need to write your manifesto and make a campaign plan in advance of nomination week with friends who will tell you the truth. Get your campaign team together well in advance. Make sure they know your manifesto and they know the election rules and regulations.
Focus on your own campaign.

What is Student Executive?

The UL Student Life Executive are a working group of 11 students – 4 student officers and 7 fulltime students – who are elected by the students to help implement students ideas, run UL Student Life campaigns, support student led activities and represent students’ interests with the University at every level. The UL Student Life General Manager is also a member but does not have a vote. They meet weekly.

What is Student Council?

The Student Council is made up of 25 Department Reps, 15 interest group & 11 executive who discuss Union policy. The three UL Student Life officers are the only members who do not have a vote on council. As representatives of all UL students Council direct Executive on what to do. Council meets every second Tuesday at 6pm.

 

What is a campaign team and what do I do if I don’t have one?

A campaign team is a group of individuals such as friends, classmates or other peers who will help you campaign to the student body throughout the election process. Your campaign team will help share information on your campaign, help you with your social media presence & ideally will promote and advocate on your behalf as the best candidate for the job.

Can I run if I am an international student?

Yes. Any EU national can become an officer with no restrictions. If you come from further afield you may have to extend/modify your visa. If you have any concerns get in touch and we’ll be happy to help.

Can I run if I am a postgrad?

Yes, all UL students can run in the Student Life elections. Postgraduate students also have the option of running for a position in the Postgraduate Students’ Union.

I don’t personally feel represented by these roles

Our student representation is not limited to the roles of the student officers. The student officer team works closely with other student groups – such as student council, student executive and class reps – within UL Student Life to ensure the wider student community is represented. Interest group representatives on our student council include:

 

  • Equality & Diversity Councillor
  • Disabilities Councillor
  • Home International Councillor
  • Visiting International Councillor
  • Mature Student Councillor
  • LGBTQI Councillor
  • Student Affairs Councillor
  • Sports Councillor
  • Activities Councillor
  • Entertainments Councillor
  • First Year Councillor
  • Student Services Councillor
  • Volunteering Councillor
  • Community Councillor
  • Cooperative Education Councillor
  • Campus Facilities Councillor

 

Our work is mandated by you, the students, so if you don’t feel represented, tell us what you’d like to see instead and make sure you vote during the elections for the candidates you feel will most closely represent your views.

Key Times and Dates for UL Student Life Elections 2019

Nomination Open – Thursday 21st February (Week 5) 2019 at 12pm and Nomination Close – Thursday 28th February (Week 6) 2019 at 12pm

Campaigning Dates – after the candidates and campaign managers meeting, Thursday 28th February 2019 at 6pm Election Dates and time – Thursday, 7th March (Week 7) 7am – 8pm

What happens if you don’t get elected?

Results night is nerve racking for everyone, candidates, campaign teams and the ERB. Only three people will be elected so that means the majority are going to be gutted. If you lose obviously you will be disappointed and wonder what will you do next year and you will think of all the friends who campaigned so hard for you. It is hard but you will have to pick yourself up pretty quickly and get on with your studies and get ready for exams. Results come out on Thursday night.

You will be wrecked after campaign week and seriously sleep deprived. Take the Friday off and rest, then get out of Limerick if you can or you don’t have assignments due. Come Sunday night be back in Limerick and ready to get back to study on Monday. Think about getting your degree because ultimately they main reason everyone is in college is to get their degree.

Being a public representative and what that means on your personal life.

Being a sabbat is fun and hardwork. Of course we have a laugh, it is much easier when everyone gets and works together as a team. BUT when a student wins an election they are immediately seen as representative for students even if they don’t take office until June. You are held to a higher expectation of behaviour and responsibility. The reputation of the Union and University rests on your shoulders. Because of smart phones, videos etc. sabbatical officers cannot be seen to be involved in risky behaviour. I strongly advise you choose your housemates carefully and know who your friends are so that they won’t drag you into less than ideal situations. Once you are an officer of the Union, rightly or wrongly, you are that officer 24/7 when you are in Limerick. That can be tough going. You need good friends and family that will allow you safely switch off when you are away from UL students.

Funding support for election material

The Union electoral assistance for the 3 fulltime ULSU sabbatical positions: President; Welfare; and Academic, will be €1000 divided between all the candidates. The maximum amount that can be allocated to a candidate is €100 but will be less if there is more than 10 candidates running between all three elections. Electoral funding will only be given in arears on a vouched receipt basis. Refunds will be by electronic bank transfer only. Candidates must supply bank details via email.

What are UL Student Life Hustings?

Is a meeting of all the candidates that will be held (Monday 4th March at 6/7pm) before voting day. The start time depends on how many candidates are declared. Each candidate has a limited amount of time (1.5-3mins) to speak and say why students should vote for them. The meeting is chaired and strictly timed. The audience which is made up of students can pose questions, but the question must be addressed to every candidate. Candidates may pass on answering a question if they wish. The husting rules are stated in Schedule 1 of the constitution.

ULSU Strategic Plan, Taking Giant Steps 2016-2020

Back in March 2016 Student Council voted unanimously in favour of adopting a strategic plan for the Union for the next 4 years. A strategic plan gives an organisation a plan and set of objectives to achieve for the coming 4 years. Very few things in a big organisations lifespan happens quickly. For a Union to be effective we need to think beyond the academic year and think long term on what we want to achieve. ULSUs strategic Plan is divided in 4 pillars:

  • Student Engagement 
  • Student Centred Facilities, Services and Supports
  • Student Leadership & Government
  • Management and Finance SO, don’t be afraid of the plan, almost any objective will fit under at least one of the above pillars.

What is a manifesto?

Definition: a public declaration of policy and aims, issued before an election by an election candidate. A candidate types out what they want to achieve if they get elected. ULSU has a strategic plan – Taking Giant Steps 2016-2020. I advise students to match up their manifesto to the Strategic Plan. Don’t be afraid of the strategic plan.It is very broad and can encompass most candidates objectives. It’s important to have a manifesto that is reasonable as well. A lot of people put down stuff that is just in no way achievable, while I would of course encourage you to think big don’t take students for granted, they aren’t stupid. Your manifesto must be submitted with your nomination form by 12pm Thursday 28th February to inform students who the candidates are and what each person’s objectives are if they get elected.

What is involved in campaigning?

You need to write your manifesto and make a campaign plan in advance of nomination week with friends who will tell you the truth. Get your campaign team together well in advance. Make sure they know your manifesto and they know the election rules and regulations.

Focus on your own campaign. In the past candidates have wasted time picking holes in other people’s campaigns and trying to catch them out with the ERB rules. Obviously keep an eye out but your overall focus should be on your own campaign. Make sure your campaigners are polite, enthusiastic and that they know your manifesto. Enjoy the campaign week.

This year there is a strong rumour going around about the number of candidates running. I think there is some truth there. What that means is the vote will spread among all the candidates and it is unlikely someone will be elected in the first count. The second and third preference votes will elect who will be the officer. THEREFORE be nice and ask for second and third preference if someone has promised their first preference to someone else. Above all be yourself and don’t try to create a new public persona. Students see through that immediately.

Are there election & campaigning rules?

Yes – see the ERB rules and regs 2018 If a candidate or a member of their team breaches Schedule 1 Election Regulations of the ULSU Constitution and the ERB Rules and Regs they can be:

  • Publically reprimanded
  • Expelled from hustings
  • Reduced Union electoral assistance
  • Disqualified from the election

What position should I run for?

The position you think you could really excel in. Essentially the choice is yours, no one can really tell you the position you should go for it has to be decided by yourself. Of course you can reach out to current and ex sabbats to get a feel for each role and make your mind up on that!

Will I get any training?

Yes, the month of June and early July you are trained for your role and within the sabbatical team. But realistically the entire year is training. There will be things thrown at you (not literally) that you haven’t dealt with before and nor could you train for. This is where the rest of the SU falls into place to support you. Just like the students have the SU and are not alone. You have the SU staff who are there for you.

Why would I run for election?

There are many reasons to become an SU Officer.

  • It is a fantastic experience where you work hard every day for the students of UL. It is an exciting year, full of challenges. Each day is different; one day you could be helping a student with a problem, leading a national campaign or sitting on an interview panel for new staff members. The next day you could be attending a University meeting assessing course content or doing a presentation to your executive committee or sitting in a meeting with the UL President.
  • Make a difference. You can make a positive impact on students’ lives by influencing the decision makers. There are many changes and developments within the Union and the University that that have been driven through by an SU Officer. e.g. securing €10million of government funds for the library extension, negotiating a deal for students for a new student centre and new sports facilities, building a boathouse for six clubs to develop, securing 24hr study area for students, etc.
  • Develop invaluable life and work skills. Over the year you will have developed skills that will benefit you in all areas of your life including: communication, teamwork, leadership, organisation, influencing, strategic planning, working under pressure and problem solving.
  • Improve your employability. This is a fantastic opportunity to build an amazing CV. You will have real experience of making senior level decisions as well overseeing budgets, events, meetings, projects, and teams of students! In one year, you will have worked with the media, interviewed staff, chaired meetings, written reports and negotiated change.

Can I be a Student Officer if I haven’t finished my course yet?

Yes, but you should talk to your Personal Advisor and Course Director about how this might affect your studies. You will be expected to complete your programme when the Student Officer position is finished.

Is it paid?

Yes, Sabbats are paid minimum wage+€1 per hour for 44hrs a week for 53 weeks of their term of office. UL Students vote on the sabbat wages at semester 1 general meeting.

What are UL Student Life Officers responsible for?

Representing 14,000+ members at all levels of governance to the University as well as locally and nationally. Student Officers represent the concerns and views of individuals, groups or the whole student body on issues such as welfare, academic, social and financial.UL Student Life exists to make students’ lives better by offering services which include: representation, support, development and entertainment.

  • The UL Student Life President typically sits on over 50 university and union committees representing UL student’s interests. All these meetings require the officer to be prepared, read the meeting documentation and think of the impact of decisions on the student’s lives. It is hard work but a brilliant experience being part of the decision making forums. • Assist individual students resolve issues affecting them & guide them to appropriate help
  • Abiding by theUL Student Life constitution & following theUL Student Life strategic plan (2016) Taking Giant Steps
  • The direction of the organisation with over a million euros in turnover
  • UL Student Life is an unincorporated organisation and it owns a limited company, ULSU Trading.ltd, for the organisations commercial interests – events, clothing, common-room facilities
  • Making up the majority of the Board of Trustees. Along with three external trustees, the student executive are members of UL Student Life’s Board of Trustees. They advise the Student Council on financial prudence and oversight
  • Postgrad Union represents postgrad students only
  • Student officers are members of the university discipline committee & process.
  • The middle man or woman between the students and the University staff A team of 11 fulltime staff support the work of the sabbatical officers & student representatives empowering students to runUL Student Life.

What is UL Student Life Student Council?

The Student Council is made up of 25 Department Reps, 15 interest group & 11 executive who discuss Union policy. The three UL Student Life officers are the only members who do not have a vote on council. As representatives of all UL students Council direct Executive on what to do. Council meets every second Tuesday at 6pm.

What is UL Student Life Student Executive?

TheUL Student Life Executive are a working group of 11 students – 4 student officers and 7 fulltime students – who are elected by the students to help implement students ideas, run UL Student Life campaigns, support student led activities and represent students’ interests with the University at every level. TheUL Student Life General Manager is also a member but does not have a vote. They meet weekly.

When do you start work as a Student officer?

Tuesday the 4th June you will start a 2 week handover from the outgoing officers. This is a good time to take up your position as there will be UL meetings in the last week of May that you should attend. You cannot take annual leave in June and early July due to meeting and training commitments. It is essential all student officers are present for August graduations and repeat exams. The core working hours for a student officer is 10am – 5pm BUT when a student has meetings at 9am or 6pm or later they are expected to be there on time. UL Student Life Officers are paid for a 44hr week given the variety of late evening work the role entails.

How many Student officers are there in UL?

There are three undergraduate sabbatical officers:

  • UL Student Life President
  • Deputy President Welfare and
  • VP Academic officer.
  • The Postgraduate Union have their own President.

What is a sabbatical officer?

Technically a sabbatical is a person who takes a year out from the regular job or study to do something different. UL student sabbatical officer means a full-time student elected by UL students to represent them and their interests in the university, locally and nationally, i.e. a student representative who is paid full time to carry out representative responsibilities. A sabbatical officer is all of the above and more than the title. You’re a friend, a colleague, a peer, a signpost, and an advisor. You are the person a student goes to when they have a problem, an idea or just want to talk. In essence you are their representative but also a problem solver.

So you are thinking of running for an UL Student Life officer position… WHY?

If your answer is the following then you are heading for failure:

  • I haven’t got a job sorted for next year so I’ll go for this. It’s paid.
  • It can’t be that hard.
  • It will be a laugh.

BUT if your answer is along these lines:

  • Represent student interests locally and nationally
  • Give back to UL
  • Work hard to make a positive difference to student’s lives in UL
  • Work to make UL a better university

…now you can read on.

I have no experience in running events, but I have a great event idea, what should I do?

Make sure to contact our Events and Engagement Coordinator, Lee Dillon on any of our social media or by email at lee.dillon@ul.ie

Will there be on-campus events in UL this year?

Government guidelines are changing regularly and we are doing our best to act in accordance with these guidelines. If possible, we will run on-campus events for students. Until then, we plan to host virtual or online events and competitions. Get involved by following our social media!

How do I get priority access to pre-sale or discount tickets?

Subscribe to our Howl Letter 🐺 to be the first to hear about HUGE event news and to get priority access to the hottest tickets around. Subscribe here

Do I need a UL student card to attend UL Student Life Events?

At present, students with a valid UL or MIC Student ID are permitted entry to on-campus events in UL.

What is the UL Student Life Ticket Refund Policy?

When can you get a refund on tickets?

  • If the event you have booked is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid.
  • If an event is rescheduled to another date, your tickets should be valid. If you can’t make the rescheduled date, then you’re entitled to a full refund.
  • The ticket seller is responsible for giving you your refund for tickets to a cancelled event.

When are you not entitled to a refund?

  • If you can no longer attend an event or you’ve simply changed your mind about going, you’re rarely entitled to a refund, despite tickets often being purchased months in advance.
  • You are not entitled to a refund for the ticket if an understudy appears in place of a show’s headline star, or a headlining artist changes from the ones advertised on a music festival line-up.

In Summary:

  • If the event you have booked for is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket.
  • You are not entitled to a refund if you can no longer attend an event.
  • You’re also not entitled to a refund if an understudy is used in place of a show’s headline star, or a headlining star changes from the ones advertised on a music festival line-up.

 

I want to host a charity event during Fresher’s week/Charity Week how can I do this?

To host a charity event during Fresher’s week/Charity week you will need to contact events.su and from their member of the Ents team will do their best to help you.

I want to become a member of the Ents Crew, how can I do this?

The Ents Crew are the first of their kind in Ireland. They are a Student Union affiliated company that work as security at each event that is SU-organised in UL. They are expertly trained and they do their job in a highly-professional manner.

I am a class rep and I want to organise a Class Party/Trip/Faculty Ball/ Social Event for my class who do I contact?

Every year Keith Quinlan and his Ents team organise multiple Faculty Balls, Class Trips, and Social Events for all students in UL.

We are a local company near Campus where 9 months of every year thousands of students are at our doorstep, we are interested in raising our companies profile and would like UL Student Life to help, what services do they offer in terms of advertising?

By advertising with UL Student Life, you are able to cost effectively reach 13,000 UL students alongside 2000 staff members. Whether you wise to introduce a new product or service or increase brand awareness,UL Student Life has the tools to help you achieve this. Advertising within UL Student Life can be divided into different categories:On Campus Promotional Activities Description Underneath Digital Display Screens UL Student Life have just installed brand new digital display screens in seven high traffic areas across the University’s campus.

These screens can display any advert or promotion for your company in the form of text, and image or video file. PosteringThere are 35 designated notice boards across the university campus which is available for postering.

Rates are set per week regardless of the time spent on campus. All posters must be stamped withUL Student Life mark before being put up, to show that they have been approved. If required we can provide staff to put up the posters if needed. To avail of the services mention above or have any enquires about rates etc. please email or call into the ents office or by calling the number above.

I am trying to organise a promotional activity on campus to raise awareness, how do I go about having my promotion here on campus?

Your presence on campus is a great way of raising your profile among students. The University of Limerick campus is a brilliant environment and we have several areas of high footfall where can locate you with a stall or activity to draw students to engage with yourself or your company. Weather permitting usually activities can take place in the student Courtyard, otherwise in block B of the main Building or in the main plaza, all three of which have a high traffic yield of students daily.

If you wish to organise an onsite promotion here on campus, you can contact the events office by calling into the office, or you can call (0612022368). You can also email Olwen.Murphy@ul.ie. When organising an onsite promotion please fill out an application from which you can download from here (https://tinyurl.com/ULStudentLifePromo) along with a copy of your public liability insurance. For promotional rates etc. please enquire via email for more details.

Am I eligible for a SUSI Grant?/Who can I speak to about financial aid?

https://www.ulstudentlife.ie/fresher_zone/support-services/

 

Where is the jean monet lecture hall/red raisins/medical centre?

The lecture hall/red raisins/medical centre are all located in the main building

How do I apply for a leap card?

  • Step 1- apply online at ieBuy A TFI Leap Card
  • Step 2- fill out the application form, bring your email with your code to the UL Student Life student centre where you can pay for and collect your leap card.
  • You can check the opening hours of the student centre here Student Leap Card | UL Student Lifeor call us on (061) 202 324 or email studentcentre@ul.ie

Where can you get lab coats and safety glasses?

Do you have a counselling service?

Who do I ask about issues with lecturers/tutors/dropping out/changing course?

  • We encourage you to reach out to your Academic Advisor, Course Director or another member of UL support staff like the student support officer in your faculty- to talk you through your options before you make a decision.
  • There is a process to follow if you want to change course and it might depend what year you are in- check out the information on the Student Hub Online ul.topdesk.net
  • The Course Exiting Process is explained on the Student Hub Online Leaving your course – UL| SSP (topdesk.net)

In addition to speaking to someone in the university-you can book in for a chat with the UL Student Life Student Information and Support Coordinators (SISC) https://www.ulstudentlife.ie/fresher_zone/support-services/

Do you have a lost and found?

Lost items generally get handed in to Student Centre reception, the security hut or main university reception.

Do you print here?

  • No, you can’t get stuff printed in the UL Student Life student centre. The university have printing facilities in the library, the print room in the main building and Troy printing in the courtyard.

Do you replace student cards?

  • UL Student Life can’t replace UL student cards. You need to follow the university’s process on the Student Hub Online Student Card – UL| SSP (topdesk.net)The university have said that
  • If your card is lost or broken, there is a €10 fee for a replacement;
  • If your card has expired or is no longer scanning, replacements will be issued free of charge (once you return the original card).

What are the stickers on the back of UL student I.D. cards for?

  • The stickers are for Club Membership for the on campus bars as they are members only clubs. You will not be allowed enter the bars on campus without your membership. You must be over 18 to purchase your sticker. Stickers can be ordered from hereand be collected from the student centre.

Where will we get pool cues for upstairs?

  • During the covid restrictions access to the pool room is unavailable.
  • (When the pool room is open), you can get them at students’ union reception in the student centre. You must hand in one student card per pool cue to monitor who is upstairs at all times. Please email studentcentre@ul.ieto check

Do you sell stamps?

  • You cannot buy stamps in the UL Student Life student centre. The post room in the main building sells them- room number is BO034